Introduction
Motto Wise, developed and operated by Motto Consulting Limited (hereinafter referred to as the Company, we, us, or our), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website located at https://www.mottowise.lol (the Site) or engage with our computer systems design and consulting services. The Company operates within the Professional, Scientific, and Technical Services sector, specializing in Computer Systems Design and Related Services and Computer Integrated Systems Design.
By accessing or using the Site, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Site immediately and refrain from providing any personal information. We reserve the right to update this Privacy Policy at any time, and we encourage you to review it periodically to stay informed about how we are protecting your data.
Our registered business address is Motto Consulting Limited, Room 104, 1/F, Enterprise Building, 228-238 Queens Road, Central, Hong Kong (HK). We serve clients across multiple jurisdictions and are committed to complying with applicable data protection laws, including but not limited to the Hong Kong Personal Data (Privacy) Ordinance, the European Union General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA) where applicable.
Information We Collect
We collect several categories of information from and about users of our Site and services. The types of information we gather depend on the nature of your interaction with us and the services you request. We categorize this information broadly into personal identification information, technical data, and usage information.
Personal identification information includes data that can be used to identify you as an individual. This may include your full name, email address, telephone number, company name, job title, physical mailing address, and any other details you voluntarily provide when filling out our contact forms, subscribing to communications, or engaging with our consulting services. We only collect personal identification information that you voluntarily submit to us.
Technical data includes information automatically collected when you visit the Site. This encompasses your Internet Protocol (IP) address, browser type and version, operating system, device type, screen resolution, referring URL, time zone setting, and other technical identifiers. We may also collect information about the pages you visit, the links you click, the duration of your visit, and the sequence of your navigation through the Site.
Usage information refers to data about how you interact with our Site and services, including features used, content viewed, session duration, and interaction patterns. This data helps us understand user behavior and improve the overall experience we provide.
How We Collect Information
We employ several methods to collect information about our users. The primary collection mechanisms are direct submission, automated tracking, and third-party sources.
Direct submission occurs when you voluntarily provide information to us by completing online forms, sending emails to addresses such as info@mottowise.lol, calling our phone line at +16629776910, or otherwise communicating with our team. Any information you provide through these channels is collected and stored for the purposes described in this policy.
Automated tracking involves the use of cookies, server logs, web beacons, and similar technologies to gather technical and usage data as you navigate the Site. These tools operate in the background and do not require any active input from you. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or until they reach their expiration date.
From time to time, we may receive information about you from third-party sources such as business partners, analytics providers, or publicly available databases. If we combine such information with data we already hold about you, we will treat the combined data in accordance with this Privacy Policy.
Use of Collected Information
The information we collect serves multiple legitimate business purposes. We are committed to using your data responsibly and only in ways that are reasonably related to the services we provide.
We use personal information to respond to your inquiries and service requests, to provide you with information about our computer systems design and consulting offerings, to process and manage engagements with our clients, to send administrative communications including confirmations, updates, and security alerts, to personalize your experience on the Site, and to improve the quality and relevance of our services. We may also use aggregated and anonymized data derived from personal information for research, analytics, and reporting purposes.
We use technical and usage data to monitor the performance and security of the Site, to analyze trends and user behavior, to diagnose technical problems, to prevent fraudulent or unauthorized activity, and to optimize the delivery of our content. This data is typically processed in aggregate form and does not directly identify individuals unless combined with other data points.
We do not sell, rent, or lease your personal information to third parties for their own marketing purposes. Any use of your data beyond what is described here will only occur with your explicit consent or as required by applicable law.
Sharing of Information
We may share your information with trusted third parties under specific circumstances and with appropriate safeguards in place. We never sell personal data to data brokers or marketing companies.
Service providers and business partners who assist us in operating the Site, conducting our business, or delivering services to you may have access to certain information. These parties include hosting providers, analytics services, email delivery platforms, and professional advisors such as legal counsel and accountants. All service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
We may disclose information if required to do so by law, regulation, legal process, or governmental request. This includes responding to court orders, subpoenas, or requests from law enforcement agencies. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or the public.
In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site of any such change in ownership or control of your personal data.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The specific retention period depends on the type of data and the context in which it was collected.
Information provided through contact forms or direct correspondence is generally retained for a period of three years from the date of last communication, unless a longer period is required for contractual, legal, or audit purposes. Technical data such as server logs is retained for a shorter period, typically twelve months, after which it is either deleted or fully anonymized.
When personal information is no longer needed for the purposes for which it was collected, we take reasonable steps to securely delete or permanently anonymize it. You may request earlier deletion of your data by contacting us using the information provided at the end of this policy, subject to any legal obligations that require us to retain certain records.
Data Security
We take the security of your personal information seriously and have implemented a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction.
Our security measures include the use of encryption protocols for data transmission, firewalls and intrusion detection systems, access controls and authentication mechanisms, regular security assessments and vulnerability testing, and employee training on data protection practices. We restrict access to personal information to employees, contractors, and agents who have a legitimate business need to process that information and who are bound by confidentiality obligations.
While we strive to protect your data using commercially reasonable means, no method of electronic storage or transmission over the Internet is completely secure. We cannot guarantee the absolute security of information transmitted to or from the Site. You are responsible for maintaining the confidentiality of any account credentials and for notifying us promptly of any suspected security breach.
Your Rights and Choices
Depending on your jurisdiction, you may have specific rights regarding your personal information. We respect these rights and have established processes to facilitate their exercise.
You have the right to access the personal data we hold about you and to request a copy of that data in a structured, commonly used, and machine-readable format. You also have the right to request correction of inaccurate or incomplete personal data. You may request the deletion of your personal data, subject to certain exceptions where we have a legal basis to retain it. You may also request restriction of processing or object to processing under certain circumstances.
To exercise any of these rights, please contact us at info@mottowise.lol. We will respond to your request within the timeframe required by applicable law, typically within thirty days. We may need to verify your identity before processing your request to ensure the security of your data.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand where our visitors come from. Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the site owners.
We use essential cookies that are necessary for the operation of the Site, including cookies that enable navigation and access to secure areas. We also use analytics cookies to collect information about how visitors use the Site, which pages they visit most often, and whether they encounter errors. This data helps us improve the Site structure and content.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on the Site. For more detailed information about managing cookies, consult the help documentation for your specific browser.
Third Party Services
Our Site may include links to third-party websites, plug-ins, services, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.
We may use third-party service providers for functions such as web hosting, data storage, analytics, and communication tools. These providers may have access to personal information only to the extent necessary to perform their functions and are contractually required to maintain the confidentiality and security of that data.
When you leave our Site or interact with a third-party service, we encourage you to review the privacy policy of every site or service you engage with. Our Privacy Policy applies solely to information collected through our Site and services and does not extend to external platforms.
International Data Transfers
As a Hong Kong-based company serving clients globally, your personal information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer personal data across international borders, we implement appropriate safeguards in accordance with applicable data protection laws. These safeguards may include standard contractual clauses approved by relevant regulatory authorities, binding corporate rules, or reliance on adequacy decisions where applicable.
By using the Site or providing your personal information to us, you consent to the transfer of your data to countries outside your country of residence, including Hong Kong and other jurisdictions where we or our service providers operate. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Privacy for Children
Our Site and services are not directed to individuals under the age of eighteen. We do not knowingly collect, use, or disclose personal information from children under eighteen years of age. If we become aware that we have inadvertently collected personal data from a child under eighteen without verified parental consent, we will take prompt steps to delete that information from our records.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at info@mottowise.lol. We will investigate the matter and take appropriate remedial action, including the removal of any improperly collected data.
We encourage parents and guardians to monitor the online activities of their children and to educate them about the importance of protecting personal information. Our services are designed for business and professional use and are not intended to appeal to or attract minors.
Legal Basis for Processing
Our processing of personal information is grounded on several legal bases, depending on the nature of the data and the purpose of processing. Where applicable, we rely on the following legal bases under the GDPR and similar data protection frameworks.
Consent is one basis we rely upon, particularly when you voluntarily provide information through our contact forms or when you opt in to receive communications from us. You have the right to withdraw your consent at any time by contacting us or using the unsubscribe mechanisms provided in our communications.
Legitimate interests serve as the basis for processing activities that are necessary for the operation and improvement of our business, provided these interests are not overridden by your rights and freedoms. This includes analyzing Site usage, enhancing security, and developing new service offerings. Contractual necessity applies when processing is required to fulfill our obligations under an agreement with you or to take steps at your request prior to entering into a contract. Legal obligation provides the basis for processing required to comply with applicable laws and regulations.
California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. We are committed to honoring these rights as applicable.
Under the CCPA, California residents have the right to know what personal information we collect, use, disclose, and sell. You have the right to request deletion of your personal information, subject to certain exceptions. You have the right to opt out of the sale of personal information, though we do not sell personal information as defined under the CCPA. You also have the right not to be discriminated against for exercising any of your CCPA rights.
To submit a verifiable consumer request under the CCPA, please email us at info@mottowise.lol with the subject line California Privacy Request. We will acknowledge receipt of your request within ten business days and respond substantively within forty-five calendar days, subject to any permitted extensions.
Data Subject Rights Under GDPR
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have specific rights under the General Data Protection Regulation (GDPR) and related data protection legislation. We honor these rights for all eligible individuals.
Your GDPR rights include the right of access to your personal data, the right to rectification of inaccurate data, the right to erasure (also known as the right to be forgotten) under certain conditions, the right to restrict processing, the right to data portability, the right to object to processing based on legitimate interests or for direct marketing purposes, and the right to withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your data violates applicable law.
To exercise any of your GDPR rights, please contact us at info@mottowise.lol. We may request additional information to confirm your identity before processing your request. We will respond within one month of receipt, subject to any permitted extension for complex or numerous requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational needs. When we make material changes, we will post the revised policy on this page and update the effective date at the top of the document.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after the posting of any changes constitutes your acceptance of those changes. If we make significant changes that affect your rights, we may provide additional notice through the Site or via email where feasible.
The date of the most recent revision will always be displayed at the beginning of this policy. We maintain an archive of previous versions of our Privacy Policy for reference, which is available upon request by contacting us at info@mottowise.lol.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below. We are committed to addressing your inquiries promptly and thoroughly.
Motto Consulting Limited
Room 104, 1/F, Enterprise Building
228-238 Queens Road, Central
Hong Kong (HK)
Email: info@mottowise.lol
Phone: +16629776910
Website: https://www.mottowise.lol
Our data protection team is available during regular business hours, Hong Kong time (HKT / UTC+8). We aim to acknowledge all privacy-related communications within two business days and to resolve any concerns within thirty days.